The following utility companies service both Osceola and Polk Counties



Duke Energy services both counties for all your energy needs. Simply click on the logo above to visit Duke Energy's very informative website.

Duke Energy offers:

  • Free energy audits

  • Online bill pay

  • Energy management

  • Home Energy Improvement program

  • Safety and preparedness

  • And much more

For power outages call 800-228-8485

Customer Service

  • Home 800.700.8744

  • Business 877.372.8477

  • Hearing or Speech Impaired (TTY or TDD Relay Service)711

water and Sewer

TOHO_Logo_CO_No tag.png

Toho Water Authority takes care of water and sewage in both counties. You can click on the logo above to link to the website, which has a vast amount of information. 

Toho Water Authority recommends that you call them before contacting a plumber for anything that has to do with outside water or sewage.

Customer Service

Call 407-944-5000 or email 


tv service and High-speed internet services


By the end of 2021 all homes in the Association of Poinciana Villages will be equipped with TV Service and High Speed Internet provided by Spectrum.

The cost of this service is $57.87 per month payable to APV on the first of every month**

Click here for payment options

**Partial Payment will not accepted 

The Package Includes 

  • Spectrum TV® Platinum: TV Select, Digi Tier 1 and Digi Tier 2  (200 plus channels)

    • 2 FREE Spectrum Receivers  

    • 1 FREE Digital Video Recorder (DVR)

    • Free Spectrum App allowing streaming on all devices

    • 50,000 On Demand Programs 

  • Spectrum  Internet Ultra® 

    • 400Mbps x 20Mbps

    • In home Wi-Fi equipment, 1 Modem and Router 

Customer Care Center

1 855 326 5115