Osceola County

Helpful links and phone directory if  you live on the Osceola Side of Poinciana 
Stay informed – Sign-up for  Alert Osceola reverse 911 and emergency text/email system at Alertosceola.org. This notification is used for major emergencies, boil water notices, and other public safety alerts.
Phone Directory
Fire Station Non Emergency           863. 427. 0088
Sheriff's office 
  • Dispatch                                            407. 348. 2222
  • Front desk                                       407. 348 . 1100
Tax Collector                                      407. 742. 4000
Duke Energy                                          800. 700. 8744
  •  outage line                                     800. 700. 8744
TOHO Water Authority                    407. 944. 5000
Animal Services                                    407, 742. 8000
  • Animal Control                            407. 742. 8000
County Garbage Services    
  • Solid Waste                                        407. 742 . 7750
  • Waste Management                       407. 843. 7370
  • bulk items                                           407. 261. 5000
County Code Enforcement           407, 742. 0400
Mosquito control                              407. 742. 0200
Road and Bridges                                 407. 742. 7500
Public Works                                           407. 742. 0662

Drainage System Maintenance

A community can lose a portion of its drainage system carrying or storage capacity due to dumping, debris, soil erosion and sedimentation, and overgrowth of vegetation. When this happens, flooding occurs more frequently and reaches higher elevations, subjecting properties otherwise protected to unnecessary risk of damage. Keep grass clippings and other debris out of stormwater drainage systems to prevent clogging and loss of stormwater storage and treatment capacity.

If you experience or are aware of any localized drainage problems, including illegal stream dumping, please notify the Osceola County Public Works Department at (407) 742-0662 so that the problem can be corrected.

Public Works Department

2200 Marigold Ave., Poinciana, FL 34759

863-427-0900 ext. 604

Diane McGough

Public Works Director

Diane.mcgough@fsresidential.com

Community Service Department

Design Control Board

2190  Marigold Ave., Poinciana, FL 34759

863-427-0900 ext. 609

APVcommunityservice@fsresidential.com

dcbpoinciana.fl@fsresidential.com

Administration Office

401 Walnut St., Poinciana, FL 34759

863-427-0900 

Community Communications

Trish Moore

863-427-0900 ext 107

trish.moore@fsresidential.com

Mary Jane Arrington Gym and Aquatic Center

625 Country Club Dr., Poinciana, FL 34758

863-427-0900 ext. 701

Recreation and LifeStyles Department

395 Marigold Ave., Poinciana, FL 34759

863-427-0900 ext. 301

Liz Wargo, LifeStyles Director

liz.wargo@fsresidential.com

24/7 CUSTOMER CARE CENTER

 866-378-1009 24 hours 7 days a week.

Accounting

863-427-0900 ext. 600

The Estoppel Department 

Find forms under the ABOUT US  tab and Estoppel

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Mark Maldonado-Serrano

General Manager LCAM

Eldonia Gonzales

Operations Manager

eldonia.gonzales@fsresidential.com

The Association of Poinciana Villages is Professionally Managed by

FirstService Residential Management

To report a broken link or website questions email trish.moore@fsresidential.com