Poinciana's Communications Department

Keeping the Residents well informed 

Keeping the residents of Poinciana informed is an important core value that The Association of Poinciana Villages takes very seriously. We keep our residents informed in many ways:

First and foremost, the administrative offices of the Association host an open door policy. This means that any homeowner or resident in Poinciana can come to the office to ask questions, request assistance, or receive help understanding the workings of a homeowners association as large as Poinciana Villages.​ If a resident would like to speak to an individual staff member, they can stop by to see if that staff member is available or schedule an appointment. 

 

Second, the Poinciana Pioneer is the official newsletter of Poinciana and is used as a formal notification of important information. For example, the Pioneer regularly includes important changes to existing policies, notices for  voting, dates of meetings such as Board of Directors , Community Awareness and Crime Watch. The Poinciana Pioneers is distributed on the 1st and the 15th of each month. The first edition is delivered by Sun Publishing distribution department to all 27,000 homes in Poinciana. The second edition is placed in all the community buildings and also some key places throughout Poinciana. In addition, the Pioneer can be read online by clicking HERE to access the virtual edition.

Third, the email system is set up to keep everyone well informed of everything that is happening in Poinciana. We have over 5,000 subscribers to the email system, but with well over 100,000 we need more of you to sign up so that you are always receiving important information.  This is especially critical when major weather events are announced for our area.  In those cases, we will email out information to keep you safe before and after the storm. 

The Communications Department also keeps social media updated with current events and news. The Association of Poinciana Villages has a Facebook page and an Instagram account. See the links in the footer to view, like, and follow us on social media. 

This department also is in charge of updating this website with changes. If you should ever find a broken link or have a problem with the website, please contact the email address below.

 

THE COMMUNITY COMMUNICATIONS COORDINATOR IS AVAILABLE MONDAY THRU FRIDAY FROM 8:30 AM UNTIL 5:00 PM. THE OFFICE IS LOCATED INSIDE THE ADMINISTRATION OFFICE AT 401 WALNUT STREET POINCIANA, FL 34759

BY PHONE: 863-427-0900 EXT 107 

BY EMAIL trish.moore@fsresidential.com

You can find electronic versions of the Poinciana Pioneer on our digital  library page on this website or by clicking here

Mary Jane Arrington Gym and Aquatic Center

625 Country Club Dr., Poinciana, FL 34758

863-427-0900 ext. 701

Administration Office

401 Walnut St., Poinciana, FL 34759

863-427-0900 

ADDRESSES

Recreation and LifeStyles Department

445 Marigold Ave., Poinciana, FL 34759

863-427-0900 ext. 501

Community Service Department / Design Control Board

2190  Marigold Ave., Poinciana, FL 34759

863-427-0900 ext. 609

APVcommunityservice@fsresidential.com

Public Works Department

2200 Marigold Ave., Poinciana, FL 34759

863-427-0900 ext. 604

Liz Wargo

LifeStyles Director

liz.wargo@fsresidential.com

Trish Moore

Community Communications

trish.moore@fsresidential.com

Mark Maldonado-Serrano

General Manager LCAM

Eldonia Gonzales

Operations Manager

eldonia.gonzales@fsresidential.com

Diane McGough

Public Works Director

Diane.mcgough@fsresidential.com

Mary Dunn

Accounting Manager

Mary.dunn@fsresidential.com

The Association of Poinciana Villages is Professionally Managed by

FirstService Residential Management

  • Facebook Social Icon

To report a broken link or website questions email trish.moore@fsresidential.com